Know Your Market

 


Summer in South Texas isn’t for the faint of heart—soaring temperatures, intense humidity, and the ever‑present risk of tropical storms keep both homeowners and HVAC systems on the edge. As an HVAC business owner sourcing from Johnstone Supply, South Texas, you’re uniquely positioned to turn these climate challenges into competitive advantages. Here’s how to leverage your partnership, regional insights, and industry best practices to grow your business this season—and beyond.

1. Know Your Market: South Texas Climate Realities

  • Relentless Heat & Humidity
With average highs climbing into the upper 90s and humidity levels routinely above 60%, cooling systems run harder, longer—and break down more often. Your customers need reliable tune‑ups, filter changes, and high‑efficiency unit upgrades to keep their energy bills in check and their homes comfortable.
  • Storm Season Preparations
From June through November, tropical storms and hurricanes threaten coastal and inland communities alike. Proactive pre‑storm inspections and post‑storm rapid‑response services aren’t just nice to have—they’re essential differentiators that can boost your reputation and emergency revenue streams.

Action Item: Segment your customer base by geography (coastal vs. inland) and schedule targeted outreach campaigns:

  • Inland clients → “Beat the Heat” tune‑up specials
  • Coastal clients → “Storm‑Ready” system checks

2. Unlock Partner‑Only Advantages with Johnstone Supply

Your status as a Johnstone Supply Partner isn’t just a badge—it’s a business accelerator. Here’s what you can tap into immediately:

  • Exclusive, Pre‑Negotiated Pricing
Through the STx Partner Program, you gain access to Gold or Platinum level discounts on equipment, parts, and even our own Branding Department services. These rates are locked in for 12 months, so you can confidently price jobs without fear of sudden cost spikes.
  • Co‑Op Marketing Funds & Templates
Use partner co‑op dollars to fund digital ads, vehicle wraps, and direct‑mail campaigns—many at little or no net cost to you. Johnstone Supply’s vetted, co‑branded templates make it easy to launch professional‑quality promotions in minutes.
  • Priority Inventory & Next‑Day Delivery
When peak season hits and stock levels tighten, your Partner status ensures you get the parts you need—often before non‑partners. That reliability helps you meet SLAs, reduce truck rolls, and keep techs working billable hours.

Action Item: Log into JS Webstore this week and reserve seasonal surge‑kits (capacitors, blower motors, filters). Then schedule your first co‑op‑funded Facebook or Google ad campaign using the pre‑built Johnstone template.

3. Streamline Operations with JS Mobile App & Training

Efficiency wins contracts and margins. These tools and programs will help your team work smarter:

  • JS Mobile App for Truck Stock Management
Track real‑time inventory levels, reorder on the fly, and reduce drive‑back trips. Technicians can scan parts barcodes, view pricing tiers, and place replenishment orders directly from the job site.
  • Johnstone University Certification
Enroll your technicians in online and in‑person courses covering advanced refrigeration cycles, VRF systems, and indoor‑air‑quality controls. Certified techs close jobs faster, upsell more effectively, and generate higher CSAT scores.

Action Item: Book a free JS Mobile App onboarding session and register two techs for Johnstone University’s next “Advanced Cooling Systems” workshop.

4. Build Lasting Customer Relationships

In South Texas’s competitive HVAC landscape, service excellence is your strongest marketing channel:
Seasonal Maintenance Plans
Package annual spring tune‑ups and fall heating checks with priority scheduling. Offer small discounts or loyalty points to customers who pre‑pay—or finance—their maintenance bundles.

  • Proactive Communication
Send co‑branded email reminders and text alerts through your CRM when filter changes or tune‑ups are due. Personalized reminders reduce no‑shows and boost recurring revenue.
  • Value‑Added Upsells
Recommend whole‑home solutions—UV air purifiers, smart thermostats, or duct‑sealing services—that address common South Texas IAQ and energy‑efficiency concerns. Use data from JS Webstore to show customers how much they’ll save on cooling bills.

Action Item: Draft a “Summer‑Ready” email series using Johnstone’s co‑op templates, and schedule it to go out in late May to your top 100 customers.

5. Plan for Growth & Differentiation

Finally, align your strategic initiatives with region‑specific opportunities:

  • Expand into Indoor‑Air‑Quality (IAQ) Services
Drought‑driven dust and allergens plague many homes. Position yourself as the IAQ expert by offering duct‑cleaning, filter subscriptions, and dehumidifier installs.
  • Leverage Networking & Events
Attend Johnstone Supply’s South Texas partner meetups—share best practices, source referrals, and learn about emerging technologies before they hit the mass market.
  • Track & Measure Performance
Use the JS Webstore dashboard and your own CRM to monitor key metrics: average ticket size, recurring‑service penetration, and marketing ROI. Review these monthly and adjust your tactics.

Action Item: Block out time on your calendar for the next Johnstone South Texas networking event, and prepare two questions or insights to share with peers.

By combining deep regional expertise, the exclusive tools and programs from Johnstone Supply South Texas, and a relentless focus on operational excellence, you’ll keep your trucks busy, your margins healthy, and your customers delighted all summer long. Implement these strategies now, and you’ll not only survive South Texas’s extreme weather, the right partnership will help you thrive through it.